Do you want well thought-out and fully integrated marketing, sales and service processes? We’ll be happy to support you! At our digital trade fair, we will inform you about all relevant topics in the areas of marketing, sales, service and commerce. We will also be presenting our partners, with whom we are working together to develop innovative solutions that will make your day-to-day work easier. Stay up-to-date and get exclusive insights into our itmX innovation labs.

Short & compact: The highlights at virtual Xperience

  • The perfect customer journey: an overview of all processes from marketing and sales to service and commerce

  • Selected expert webinars

  • Overview of all processes and their implementation with exciting application examples

  • Factsheets and lots of additional content

This is what awaits you on your round trip on the virtual Xperience

Marketing

At your first stop at the itmX marketing booth, you will learn how to efficiently plan campaigns & marketing actions while always keeping an eye on your budget planning. We will also show you how to generate more and, above all, better leads through marketing automation.

Sales

Your next stop should be at itmX sales, where everything revolves around the optimization of sales processes. Dive deeper into the topics of opportunity/pipeline management or offer and visit management. Find out how you can inspire your customers with state-of-the-art solutions and retain their loyalty in the long term.

Service

Take a little breather at the itmX service booth. You can expect digital solutions for customer service that ensure a seamless process from message acceptance to dispatching and service handling. Learn how self-services and sophisticated field service management can increase your efficiency and ensure the productivity of your service staff.

Commerce

Continue your round trip to the itmX commerce booth. Here you will learn how to integrate store systems into existing customer service portals – fully integrated into SAP, of course. We’ll show you how to activate new potential that will make you fit for the future and offer your customers the customer experience they expect.

Integration & Innovation

Almost at your destination, exclusive insights into topics around comprehensive SAP and Microsoft 365 integration and the customer Xperience of the future await you at the Integration & Innovation booth.

Partners

We, too, have not set the itinerary alone. Together with our partners, we are driving innovative topics forward in order to continuously improve our solutions and services and thus provide you with the best possible support in your everyday digital work. Take a look, it’s worth it!

Sneak preview for the impatient