Increase your sales success:
AI-powered CRM for maximum efficiency

With voice-based visit report capture, documenting your customer visits has never been easier.
Simply record your visit report into your smartphone immediately after the appointment and our AI will do the rest.
The artificial intelligence transcribes your language, creates a structured summary, e.g. of open tasks including responsibilities, and automatically adapts all relevant data in itmX crm.
The AI makes recommendations for the next steps.
Follow-up actions mentioned in the visit report, such as the creation of an offer or the sending of information material, are automatically triggered.
Not only does this save you valuable time, but it also increases the accuracy of your data, so you can focus on your customers.

Especially for sales and service, the analysis of the mood and emotional state of customers on the basis of the previous conversation offers a considerable benefit.
Dissatisfaction or frustration can be detected at an early stage and critical or urgent messages can be responded to in a targeted manner.
By recognizing emotions, measures can be derived directly and follow-up activities with appropriate recommendations can be created in the CRM, such as arranging a clarifying customer meeting in the event of a negative tendency.

Managing a large amount of information and processes can quickly become confusing.
A chatbot that accesses a knowledge database helps to provide quick and precise answers to individual questions, both internally and externally.
Whether you’re looking for detailed information on products and policies, or help with product selection, a digital assistant provides immediate and accurate answers and is available to you and your customers around the clock.

And it gets even better: In addition to the pure information information, processes such as sending automated e-mails or initiating approval processes can also be initiated by the chatbot.

With the AI-supported translation function in the itmX crm , language barriers are a thing of the past.
Automatic translations of all CRM information enable seamless and multilingual communication that improves global interaction.
Each employee enters the information in his or her native language and the colleague in the national company sees the message in his or her native language.
Manual translations and annoying copying back and forth into the common translation tools are now a thing of the past.

The daily flood of incoming inquiries poses major challenges for many companies – especially in the construction and construction supply industry.
Extensive documents and service specifications, different file formats or pages and pages of continuous text from e-mails or PDFs are just some of the hurdles associated with this.
The fact is that a lot of precious time passes before an offer is finally created.
Thanks to artificial intelligence, you can significantly streamline this process and create quotes in record time.
The AI analyzes the incoming inquiries precisely, extracts the relevant information and prepares it in a structured way or even makes product suggestions to you right away.
In order to determine the best possible product suggestions, incoming inquiries are compared with the existing product database.
Not only does this save valuable time and reduce manual errors, but it also allows your sales team to focus on the work that really matters.
At the same time, you increase your efficiency, improve your bid quality and increase your success rate in tenders.