As a construction supplier, you know only too well how complex the networks of relationships in the industry are – this complicates decision-making processes, as access to the actual decision-makers is often very difficult. But price pressure is also steadily increasing and deadlines are getting tighter and tighter. In addition, there is global competition and regionally differing cost factors – all of these factors depress the earnings situation of manufacturers.
This is precisely why it is essential that information is collected, structured, condensed and made available to all parties involved at a very early stage. In addition, all complex processes along your value chain must be mapped seamlessly – this is crucial for success. Get fit for the digital future and increase the productivity of your entire value chain.
Discover the best CRM based on SAP for construction & construction suppliers
Get active in the early phases of your project
Impress your customers with end-to-end processes from the quotation to all service phases.
With the itmX crm suite, you can map all essential processes related to marketing, sales and service. In doing so, you are laying the foundation for an Xperience that will delight your business partners.
Thanks to the complete SAP ERP integration , you can seamlessly integrate existing processes and have access to all relevant data at any time, such as:
Holistic customer management
Thanks to the seamless integration into your SAP ERP system, you have full access to all relevant customer data at all times – both online and offline. Thanks to the 360° view, you get a complete view of your business partners (investors, planners, wholesalers, specialist dealers, processors, etc.) and thus lay the foundation for a professional management of your customer relationships.
Object qualification – Identify and qualify construction projects at an early stage
Collect, structure and condense information in a central location, even in the very early phases of the project. In this way, you provide every employee in sales with the information they need.
Object tracking – 360° view of your objects
Support your sales department in the structured processing of planned or under construction construction projects. The itmX crm suite supports your sales staff in the further development of qualified object leads. You manage all important information and documents on relevant construction projects in a central location and immediately see which phase the construction project is currently in, what the volume is and who the most important players are.
These processes ensure well-organized property management
Mobile CRM
With theitmX sales app , you get access to all relevant information about your customers and properties on the go. Record new contacts, create visit reports, and trigger follow-up processes. This allows you to complete important tasks directly after your customer appointment and no longer have to postpone them to off-peak times.
Different companies, similar challenges
“The construction supply industry has become more complex and dynamic in recent years. This has created new challenges that were difficult to implement in our old CRM system. From the very beginning, the itmX crm suite convinced us with its seamless integration into SAP ERP and the associated 360-degree view of customers, regions and projects.”
Valentin Grimm, Manager Strategic Pricing & Sales Excellence, Roto Window and Door Technology
Dyckerhoff💚 itmX
“We need a very flexible CRM system. ItmX knows the IT and they know the processes in the area of sales and that’s great!”
Wolfgang Peseke, Dyckerhoff GmbH
These and many other companies already rely on us:
Do you have any questions? We have the answers!
In this way, we help you to map the complete customer lifecycle of your customers
These solutions support your processes
Take the next step
We are looking forward to your message. Together, we will develop a strategy to provide your customers with a consistent and personal customer experience across all channels.
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