itmX commerce - itmX GmbH

Shopping with a consistent brand image

These days, buying decisions are often made long before you actually meet with the customer to give them your sales pitch. Business as well as private customers go online to seek relevant product information and to establish a basis for decision-making. This is why it is important to have a consistent brand image coming across on all devices – be it smartphone, tablet, or computer.

Impress your B2B or B2C customers with a novel user experience and make the visit to your online shop a pleasure. Use itmX commerce to make available all relevant information and place your product portfolio and brand in the market in the best possible light. Your users will love the completely new user experience.

Quick test: How well are you equipped where e-commerce is concerned?

Do you operate an online shop for your existing and prospective customers in the private or business customer environment?
Do you convey a consistent brand image across all sales channels for your entire product portfolio?
Are all the relevant pieces of product information transparently accessible online for prospective and existing (private and business) customers?
Are you providing the best possible user experience to your current and prospective customers?

If you can answer all these questions in the affirmative, then you are probably using itmX commerce already. If not, you may wish to contact us.

Impress your prospective and existing customers with the best possible user experience thanks to itmX commerce!

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Business benefits from itmX commerce at a glance

User-focused online shop

Use itmX commerce to deploy all common online shop functions, such as product comparisons, favorites, shopping basket, etc., and offer your customers a unique shopping experience. Impress them with an intuitive user interface that will help them reach their goal reliably, quickly, and easily.

Transparent product information

Thanks to the integration with the PIM (Product Information Management) system, you will be able to prepare the product data for optimum effect. Apart from manually maintaining product data, you will be able to display information from your SAP material master data as well.

Responsive design

Whether your customers use a smartphone, tablet, or computer – thanks to responsive design, itmX commerce ensures optimum display of your product portfolio on all devices.

Sales optimization

Optimize your sales processes by operating an online shop. This will enable prospective and existing customers to place orders for products themselves, without support from your sales staff.

Cross and up-selling

Boost your cross and up-selling rates through direct links to alternative products, accessories, or spare parts, thereby increasing sales.

Innovative tools

Support the online sales process through new technologies, such as chatbots or artificial intelligence, and assist your customers in surfing around your online shop.

Seamless integration within the suite

All the products of the itmX crm suite are seamlessly integrated with each other. This means that you will also have access to important information from Sales, Marketing, Analytics, and Service.

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Overview of itmX commerce modules

B2C Online Shop

Use itmX commerce for a consistent brand image. Make access to the online shop content available to private individuals as well, thus simplifying the order process.

B2B Online Shop

By operating an online shop specifically for B2B, you can offer your customers customized access to the online shop. You can provide perfectly tailored content to them based on the customer history – for instance by showing them spare parts or new machines or products that match their interests.