Turning customers into real fans? Nothing could be easier! – with the right CRM

The be-all and end-all for tomorrow’s business success: successful customer service and digitalization. Both are very easy thanks to itmX service ! Establish a seamlessly digitized process from notification acceptance and quotation to order processing with subsequent invoicing. Simple, fast, efficient, seamless.
With the help ofitmX service, you can contribute to customer satisfaction even after a product has been sold, turn happy customers into real fans and turn successful service into new business opportunities.

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This is what’s in itmX service:

Comprehensive functionality meets intuitive operation

If digitizing customer service is as easy as writing a piece of paper, it’s itmX service– thanks to the unparalleled combination of full integration and intuitive operation:

All products of the itmX crm suite are as user-friendly as Microsoft Office and seamlessly connected to each other with full data access to SAP ERP (ECC or S/4HANA). This allows you to easily use important data from commerce, marketing, analytics and sales and further optimize your processes.

Say goodbye to paperwork.

These and many other companies already rely on us and our solutions:

Illig Maschinenbau 💚 itmX

  • Screenshot Service SBC 1
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  • itmX service App Maschinenausfall
  • itmX service app Aufträge
  • itmX mobile service Servicebericht
Would you like to experience itmX solutions live?

Experience our solution live at your workplace. We would be happy to work with you to conduct an online presentation tailored to your individual needs.

Travel Guide Mock Ups

The itmX Travel Guide – your guide for successful CRM

Get an exclusive digital edition of our itmX Travel Guide. On 120 pages you will learn everything about current CRM topics and trends as well as international CRM projects – at the same time you will benefit from great travel tips for Santa Barbara, Hamburg, Singapore and more…

Do you want more success in customer service?

Then feel free to contact us – whether you have any questions, would like a consultation or a live demo. We look forward to hearing from you and will find a solution together!

Dagmar Cölln
Dagmar CöllnSenior Sales
+49 7231 96825 10
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You can find out how we help you turn customers into real fans in our blog