Get fit for the digital future

The workplace of the future is characterized by digitalization: Artificial intelligence, more complex IT and business processes, and global communication between teams and customers are increasingly changing the way employees work. To meet these demands, your employees need integrated solutions that help them work efficiently and productively, regardless of location and at any time.

Support your employees with the Modern Workplace for your department to provide them quickly, easily and best of all intelligently with all the information, tools and added value they need for their daily work at the right place in the business process.

Added value for you and your employees

New innovations and tools are emerging every day that can drive your business forward and help you achieve that added value. But what is really important for the daily work of your employees? How do you get the right information, at the right time and in the right place?

  • Create transparency across all business processes

  • Simplify and automate your processes

  • Access all necessary information at any time

  • Increase employee productivity

  • Increase collaboration within the team and with customers

  • Encourage creativity in your team

Would you like to learn more about the Modern Workplace?
Our experts look forward to hearing from you!

The right implementation of your Modern Workplace

Corporate success is increasingly linked to the digitalization of business processes. We help you analyze and build these in the best possible way to create real added value for your employees! Benefit from our many years of CRM experience coupled with the possibilities of Microsoft 365.

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  • Simple: Your business process must be simple and fit perfectly into everyday life without introducing complexity for your users.

  • A perfect fit: The Modern Workplace must be tailored precisely to the needs of your employees. Only then will you get the best possible acceptance and associated process improvement.

  • Integrated: Of course, the Modern Workplace must be fully integrated into your everyday life and connect the most common tools coherently with each other. Starting with Microsoft Outlook, through Microsoft Teams, to your CRM and SAP system!

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How to integrate the Modern Workplace into your business units

Offer your employees a complete 360° view from the very first customer contact via e-mail. Contact, visit, opportunity, quote, order, and service information is available directly in Outlook.

Optimize your business processes with intelligent workflows and offer your users real added value. Whether budget, quotation or other approval processes: Everything is harmonized between CRM and MS Teams.

Automate the communication between your CRM and Microsoft Teams and never miss any information. Always stay up-to-date, e.g. on won opportunities or successfully completed campaigns.

Offer your employees the possibility to retrieve CRM information directly in Microsoft Teams (or via another channel) and to receive urgent questions without additional logging into CRM. This will save you valuable time.


Create a central place for collaboration and integrate your CRM and Microsoft Teams. No matter which process step your employees enter now: They will always find the right information – whether in CRM or Microsoft Teams.

Embed the collaborative capabilities of MS Teams in your CRM: schedule meetings directly from CRM MS Teams, access the teams and channels, and thus provide integrated process flows.

Use your SharePoint for central document management in your CRM. Easily access existing documents, check in new ones, or start an edit. All with one click.

Offer your employees the possibility to retrieve CRM information directly in Microsoft Teams (or via another channel) and to receive urgent questions without additional logging into CRM. This will save you valuable time.

Connect the tools you already love today

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itmX crm suite

itmX crm suite

The integrated CRM Suite for your Marketing, Sales, Service and Commerce

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Microsoft 365

Microsoft 365

The productivity cloud for your business

Outlook Logo
Microsoft Outlook

Microsoft Outlook

The central for mails and appointments for your business

Microsoft Teams Logo
Microsoft Teams

Microsoft Teams

The collaboration platform for your business

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Microsoft SharePoint

Microsoft SharePoint

The central document storage for your business

MIcrosofrt Power Automate
Power Automate

Power Automate

The Workflow Engine for your business

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SAP

SAP

The strong ERP for your business

drei schwarze Punkte
and many more...

… of your solutions in use.

Learn more on the digital platform for marketing,
Sales and Service

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What expects you:
  • The perfect customer journey: an overview of all processes from marketing and sales to service and commerce

  • Selected Expert Webinars

  • Overview of all processes and their implementation with exciting application examples

  • Factsheets and lots of additional content

Still not convinced? Here is even more info

Take the next step

We look forward to hearing from you. Together, we will develop a strategy for implementing your personal Modern Workplace.

Robin Hartmann
Robin HartmannHead of Modern Workplace
robin.hartmann@itmx.de
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