You have demanding customers. They know precisely what they want: a good product, excellent service, and fast response times through all media, from Facebook through to e-mail. This is where the working spheres of Marketing and Sales overlap. All your members of staff that interact with customers must be able to easily access the same data – in the office or on site at the customer’s.
The itmX sales CRM system is fully integrated with your SAP system. Thanks to this software, your sales staff and your marketing staff have a 360 degree view of your customers – without any system discontinuities and accessible from mobile devices too. This allows you to provide excellent service to your customers. Whatever question customers may ask: your staff will be able to provide the answer and keep them entirely satisfied.