Discover the best CRM for your sales, marketing, sales and service – fully integrated with your SAP (ECC and S/4HANA)!

Why itmX?

As a subsidiary of NTT Data Business Solutions AG, we have over 20 years of CRM experience. In addition to our own CRM suite, we offer holistic process consulting from the development of individual CRM strategies to implementation, operation and remote services. In doing so, the personal level and excellent professionalism are our top priorities. The mutual trust of our customers and employees is an essential element of our mission and vision and is lived every day.

The itmX crm suite is:


    An efficient CRM cannot be intuitive? Garbage! itmX focuses on simple operation with full data integration – with a full 360° view of your customers and projects. This makes working with CRM fun for every user!


    Other CRMs don’t meet your needs? itmX offers needs-based solutions according to the modular principle: Benefit from functions that you really need – and what doesn’t fit will be made to fit.


    Are you missing important data in CRM? With itmX, all departments easily access all figures from your SAP ERP (ECC or S/4HANA) – thanks to our unique SAP full integration.

The itmX CRM suite combines all your business processes and completely maps the individual customer journey of your customers:

Why accept poor integration and bad user experience?

S4 HANA Zertifizierung
Microsoft Partner

The best of both worlds – SAP and Microsoft

Travel Guide Mock Ups

The itmX Travel Guide – your companion for successful CRM

Get an exclusive print edition of our itmX Travel Guide. On 120 pages you will learn everything about current CRM topics and trends as well as international CRM projects – at the same time you will benefit from great travel tips for Santa Barbara, Hamburg, Singapore and more…

Success stories from over 20 years of CRM expertise

Customer satisfaction survey
“I see itmX GmbH as a very innovative company, which develops solutions for the direct needs of customers, but also always introduces its own ideas and develops visions for the future. I really enjoy working with itmX.”
Thomas Ströbel, Amphenol

These and many other companies already rely on us and our solutions:

The itmX crm suite is the perfect CRM solution for your industry:

With the itmX crm suite for marketing, sales and customer service, you can network departments, machines and products and create an inspiring experience. Thanks to full SAP ERP integration, you have access to all relevant data at all times.

To the mechanical engineering expertise page

With the itmX crm suite for marketing, sales and service, you fulfill all your customer and partner management requirements and can map your processes – B2B2C or B2R – fully integrated into your SAP ERP.

To the trade expertise page

With the itmX crm suite, you can map all essential processes relating to marketing, sales and service. This lays the foundation for an experience that will inspire your business partners.

To the construction expertise page

In addition to our focus sectors of mechanical and plant engineering, trade and construction, we are also happy to advise you individually and in line with the requirements and challenges in your industry. Simply get in touch with us.

You can find more exciting articles in our News & Knowledge section:

  • E-Book Beitragsbild

E-Book: CRM implementation

The ultimate guide to CRM implementation How medium-sized companies choose and implement a CRM system Download now Are you about to introduce a completely new CRM software [...]