Sell more, manage less

This is how sales work today 

We connect the worlds of SAP, CRM and Microsoft 365 so that you can concentrate fully on sales.

To give your sales department more time to sell:

✅ Efficient sales processes – Less administrative work, more sales time

✅ Seamless system integration – use SAP, CRM and Microsoft 365 without media disruptions

✅ Real-time visibility – Keep an eye on the status of your leads and opportunities at all times

✅ Global sales management – track all KPIs, forecasts and activities in real time

✅ Mobile access to customer data – All relevant information, no matter where you are

✅ AI-powered sales automation – AI-powered and automated workflows for faster deals

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These companies sell more efficiently today​: Thanks to our solution

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All customer processes in one suite:
For more growth and strong customer relationships

Optimize your sales processes for measurable success
With valid forecasts, precise sales key figures and automated processes that save time and increase productivity

Turn your campaigns into measurable revenue
With targeted email marketing, automated nurture processes and transparent lead management across all systems.

Scale your B2B business effortlessly
With a commerce platform that seamlessly manages complex product catalogs, synchronizes inventory levels in real time and automates processes.

Create new revenue potential through optimized service processes
AI-optimized processes, efficient ticket and complaint management, and a customer service portal make it possible.

All customer processes in one suite:
For more growth and strong customer relationships

“Only a CRM that delivers real added value is used – and takes companies further. itmX CRM integrates seamlessly with ERP and Microsoft 365 to provide sales with relevant customer information and collaboration opportunities – far beyond what traditional CRM systems can do.”

Stefan Eller, itmX GmbH

Stefan Eller
Managing Director, itmX GmbH

“Only a CRM that delivers real added value is used – and takes companies further. itmX CRM integrates seamlessly with ERP and Microsoft 365 to provide sales with relevant customer information and collaboration opportunities – far beyond what traditional CRM systems can do.”

Stefan Eller, Managing Director, itmX GmbH

Every component counts –
The extras that make the difference

The intuitive web frontend

Your data always in the right place: webXperience brings your customer and sales data to where you need it – whether in the browser, on your mobile phone or in Microsoft Teams.

More about webXperience

The powerful OutlookAddIn

With officeXperience , you can bring more speed to your daily work: Transfer e-mails and attachments to CRM at lightning speed or create CRM activities or follow-up actions directly from Outlook without switching between systems.
More about officeXperience

The sales turbo: Microsoft Power Platform

Efficient workflows, fewer errors and satisfied customers: With the services of the Microsoft Power Platform , your sales processes are not only faster, but also smarter.

Learn more about Power Platform

The analysis: Your sales figures in real time

Individual dashboards and precise KPIs for valid forecasts: Thanks to the deep integration and synchronization of all sales data, you can optimize your forecast planning and control your sales with meaningful figures that you can trust.
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Practical Experience: Customer Success that inspires

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TIGER Coatings

Gabriele Paier, Global CRM Manager

“TIGER Coatings chose itmX because the solution is seamlessly integrated into SAP and therefore does not require any additional interfaces. In addition, the CRM convinces with its high level of user-friendliness.”

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STIEBEL ELTRON GmbH & Co.KG

Florian Bruns, Head of Sales Management

“The look and feel and intuitive usability as well as the interface-free connection to the existing systems convinced us right from the start. webXperience makes our daily work more efficient and time-saving.”

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Bertrandt AG | Tamara Stjepic

Tamara Stjepic, Sales Representative

“A very large added value of the system is its intuitive operation. Thanks to CRM, every manager can get an overview very easily and with just a few clicks.”

Sales, marketing & service perfectly networked – with itmX crm

With itmX crm , marketing, sales and service work hand in hand – for end-to-end processes without system breaks. Thanks to full integration with SAP ERP / S/4HANA and direct availability in Microsoft 365, you have all relevant information right where you work. This leaves more time for what really matters: successful sales. And that’s what we’re certified for:

 

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Sales, marketing & service perfectly networked – with itmX crm

With itmX crm, marketing, sales and service work hand in hand – for end-to-end processes without system breaks. Thanks to full integration with SAP ERP / S/4HANA and direct availability in Microsoft 365, you have all relevant information right where you work. This leaves more time for what really matters: successful sales. And that’s what we’re certified for:

These industries already rely on our expertise:

With the itmX crm suite for marketing, sales and customer service, you can connect departments, machines and products and ensure an experience that inspires. Thanks to the complete SAP ERP integration, you have access to all data relevant to you at any time.

To the expertise page mechanical engineering

With the itmX crm suite for marketing, sales and service, you can meet all requirements for your customer and partner management and map your processes – B2B2C or B2R – fully integrated into your SAP ERP.

To the trade expertise page

With the itmX crm suite, you can map all essential processes related to marketing, sales and service. In doing so, you lay the foundation for an experience that will delight your business partners.

To the construction expertise page

In addition to our core industries – mechanical and plant engineering, trade and construction – we are also at your side with tailor-made advice. No matter what challenges your industry poses – let’s optimize your sales processes together.

More inspiration for your sales?

Browse our blog and discover best practices, trends and strategies!