Create new revenue potential through optimized service processes
Outstanding service through effective complaint and ticket management, transparent spare parts ordering for your customers, predictive maintenance through IoT scenarios and, last but not least, user-friendly mobile solutions that support your service technicians in maintenance and order processing.
For you as a service manager, controlling the lifecycle management of your customers and the efficient deployment planning of your teams are top priorities. We help you to inspire your customers with a personalized and forward-looking service across all company channels and to fully exploit the potential of your internal processes.
How to lead your customer service to success
E-Book: 5 Success Building Blocks for Digital Customer Service (in German)

How to inspire your customers with first-class service processes
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You can find more about CRM and service in the following blog articles:
Create Intelligent Chatbots with Power Virtual Agents
Digitalization is also accompanied by changes in the expectations of customers and employees. Employees want to reduce repetitive tasks and optimize their processes, while customers want to use fast self-service at any time [...]
TikTok in B2B companies – top or flop?
Short dance videos, funny entertainment clips and voiceovers - that's TikTok. The still young social media platform is fully in vogue and is going through the roof. With more than 1 billion users [...]
Customers are won with professional offer management
Are you aware that your offers are a flagship of your company? As a central building block in the sales process, offer management therefore plays a crucial role. Professional offer management helps you [...]
These solutions support your service processes
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We are looking forward to your message. Together, we will develop a strategy to provide your customers with a consistent and personal customer experience across all channels.