News & Knowledge

Welcome to the itmX customer experience blog

Today, CRM software is the core of sales, marketing and service processes and contributes significantly to the digital transformation and automation of your business processes.

In our Customer Experience Blog, you will therefore not only find articles that support you in selecting or introducing software, but also information that helps you optimize your sales, marketing and service processes.

In addition to CRM, sales and marketing, we also cover everything to do with marketing automation, service, commerce, customer experience and the modern workplace.

Recent articles

  • Meeting Zusammenarbeit

Merging Marketing and Sales

Merging Marketing and Sales: Shared Understanding of Strategy for a Successful Digital Sales Strategy Digitalization has not only changed the way customers perceive products and services, but it has also blurred the traditional boundaries between marketing and sales. Today, the close [...]

3. April 2024|Tags: , , , |
  • Business Customer CRM Management Analysis Service Concept manage

Top 5 Tips for Choosing a CRM

The 5 best tips for choosing a CRM Are you looking for a customer relationship management solution that manages your customer data centrally and can be optimally integrated into your SAP system? In this blog post, we have compiled the most [...]

22. December 2023|Tags: , |
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