Study on artificial intelligence in customer data management

The Fraunhofer-Gesellschaft has published a study on “AI in customer management“. Stefan Eller, Managing Director of itmX GmbH, was also involved in the study.

In order to optimally exploit the potential of the customer data stored in the company, the use of AI is the best way. The study deals with the different application possibilities and solution approaches of artificial intelligence in customer data management. In addition, practical insights are provided and the innovative opportunities of artificial intelligence are highlighted on the basis of practical examples.

Discover the potentials for your company and gain insights into how AI can improve your business processes.