Since our founding, we have followed the principle of combining the best of both worlds – Microsoft and SAP. For this reason, we rely on Microsoft Azure and the Microsoft Power Platform for topics related to business intelligence and analyses, workflows and process optimization, as well as further productivity increases for SAP processes.

Die Microsoft Power Platform

The Microsoft Power Platform – never heard of it?

The Microsoft Power Platform basically comprises four different applications:

  • Power BI
    is the business intelligence self-service solution from Microsoft that enables you to visualize your data and identify unrecognized insights. Power BI can access a wide variety of data sources (such as SAP ERP ECC, S/4HANA, Google Analytics, Excel, and many more).
  • Power Automate
    is the automation solution from Microsoft. Processes can be easily set up and automated using the visual flow builder. There are no limits to creativity and different applications can be connected with each other.
  • Power Apps
    enables the quick and easy development of own “apps” via drag & drop. The low-code platform not only supports the development of mobile use cases, but also the provision of web-based portals.
  • Power Virtual Agents
    support the automation and digitization of communication channels. They are the “chatbot” solution from Microsoft.

All components can be used individually. But the true power develops only when a fully thought-out solution is used that includes the different components.

Why you should also power in your company!

Every company and a majority of its employees face two major challenges today – and I suspect you do, too:

“How can I use my existing data from different sources to (better) understand my processes and make better decisions?”

Today, data is highly scattered throughout the company. Sure, most of you use an ERP, CRM, webshop and marketing automation system and have all your important data backed up there. But is this data integrated with each other? Is this data already accessible to all adjacent departments or the decision makers? And how much important information is still hidden in individual e-mail inboxes or chat histories and not stored centrally? How much know-how still lies in countless documents today, let alone in the many individual Excel calculations? How much of this data is already used in structured form today?

These are a few exemplary questions to first get an understanding of what data actually exists in your company. In order to understand this data, it is now necessary to let the data “speak” and to present it in such a way that decisions can be made based on it.

And this is exactly where we come in, to bring together data from a wide variety of sources, uncover correlations and enable fact-based decisions.

“How do I make my workday more efficient?”

Workflows are very individual depending on the company, employee, activity and preferences, I think you agree. Nevertheless, there is a certain intersection of process flows and tools that are predefined within a company or department.

Which of these processes can be worked off for the employee in a process flow? How often does another system have to be called to look up more information (and of course it takes a while for the system to start)?

How nice it would be for you and your employees to make these processes more efficient and avoid annoying waiting times. To get all the information at the place where you need it in the process step.

Process optimization through integration is our big goal!

We see ourselves as process experts in the areas of marketing, sales, service and commerce with a strong technological understanding of the worlds of Microsoft and SAP. For most of our customers, SAP ERP ECC or S/4HANA is the starting point for their considerations, because this is usually where all the relevant company data is located.

But not all business processes can be completely and easily solved in SAP. Almost every process has additional sub-steps that run outside the ERP system, such as communication via Microsoft Outlook or via chat in Microsoft Teams. Or the storage of shared working versions of documents that often end up on the drive or in SharePoint – right down to the most widespread reporting and calculation documents in Excel. And often, these sub-steps again require an action to be performed in SAP. This is precisely why it is so important to view these processes as a whole and to network them with each other.

Sounds interesting?

If you have any questions about the Power Platform, data integration with SAP or process optimization along your customer journey, please feel free to contact me. We will be happy to help you.

I look forward to the exchange with you!

About the author
Robin Hartmann
Robin HartmannHead of Modern Workplace & Business Intelligence
Robin ist als Head of Modern Workplace & Business Intelligence für die Optimierung der Prozesse unserer Kunden verantwortlich und hilft Ihnen dabei, sich für die zukünftigen Herausforderungen aufzustellen. Als kreativer Kopf und Querdenker treiben ihn vor allem Innovationsthemen an. Durch seine Nähe zum Kunden erfährt er die realen Geschäftsanforderungen aus erster Hand und hat Spaß daran, diese gemeinsam mit unseren Kunden voranzutreiben.