Transform customer service? Nothing could be easier! – with the right service solution
The be-all and end-all for tomorrow’s business success: successful customer service and digitalization. Both are very easy thanks to itmX service ! Establish a seamlessly digitized process from notification acceptance and quotation to order processing with subsequent invoicing. Simple, fast, efficient, seamless.
With the help ofitmX service, you can contribute to customer satisfaction even after a product has been sold, turn happy customers into real fans and turn successful service into new business opportunities.
This is what’s in itmX service:
Comprehensive functionality meets intuitive operation
If digitizing customer service is as easy as writing a piece of paper, it’s itmX service– thanks to the unparalleled combination of full integration and intuitive operation:
All products of the itmX crm suite are as user-friendly as Microsoft Office and seamlessly connected to each other with full data access to SAP ERP (ECC or S/4HANA). This allows you to easily use important data from commerce, marketing, analytics and sales and further optimize your processes.
Say goodbye to paperwork.
These and many other companies already rely on us and our solutions:
Illig Maschinenbau 💚 itmX
“We speak the same language with the consultants – we understand each other and the cooperation works very, very well!”
Ekrem Sentürk, Illig Maschinenbau GmbH & Co. KG
The itmX Travel Guide – your guide for successful CRM
Get an exclusive digital edition of our itmX Travel Guide. On 120 pages you will learn everything about current CRM topics and trends as well as international CRM projects – at the same time you will benefit from great travel tips for Santa Barbara, Hamburg, Singapore and more…
How now? Still not convinced? Click here for more information
How to promote your service to excellence: We have summarized the most important fields of action for the digitalization of your service management for you in a compact e-book.
Do you want more success in customer service?
Then feel free to contact us – whether you have any questions, would like a consultation or a live demo. We look forward to hearing from you and will find a solution together!
+49 7231 96825 10
You can find out how we help you turn customers into real fans in our blog
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