Infothek - CRM General

How AI can transform CRM today and in the future Artificial intelligence (AI) - the buzzword of the 21st century. With [...]

Automate CRM processes with Power Automate For centuries, mankind has been looking for ways to increase productivity. We strive for the continuous [...]

Change management - how to successfully introduce CRM! When introducing CRM systems, one topic is often neglected: change management. The project [...]

Business Partner / CVI - already clarified? As an SAP-using company, you will inevitably be faced with the changeover from SAP ECC [...]

3 tips to improve data quality! What does data quality mean and why is it so important in the context of marketing, [...]

Switching to S/4HANA: Don't forget third-party systems Although SAP has promised the maintenance period for the core applications of SAP Business Suite [...]

S/4HANA Customer Management - really as integrated as SAP claims? Part 2 In the first part of our blog series, we [...]

Integrated SAP CRM functionalities in SAP S/4HANA. Brave new world or reality? Part 1 The SAP world is in a state of [...]

Boost the customer experience with an integrated CRM based on SAP! Digitize processes and ensure an end-to-end customer journey Download now [...]