Intelligently connect SAP and Microsoft: How to achieve sustainable digitalization with the Power Platform

Rethinking customer experience means above all reducing complexity, using data intelligently and automating processes in a targeted manner. The key to success lies not only in the technology, but in the structured approach: For this very reason, we founded a separate department back in 2021 that drives process optimization with a clear focus on the Microsoft Power Platform. Together with our clients’ specialist departments, we identify relevant use cases, systematically evaluate them and accompany the implementation step by step. This results in solutions that not only work technically, but also create real added value in everyday work.

Because one thing is clear: 98% of companies rely on solutions from SAP and Microsoft – but so far they have only exploited a fraction of the potential that lies in the combination of both worlds. Real added value is only created if these two worlds are connected , e.g. with the tools of the Power Platform: They create connections and enable consistent, user-centered processes.

And that’s exactly our goal. Imagine your employees accessing SAP processes exactly where they work anyway – in Microsoft Teams, Outlook or an intuitive app. Instead: transparent processes, faster decisions and noticeably more efficiency in everyday life. The combination of SAP and Microsoft is not a technical extra, but a conscious strategic decision – for more productivity, happier teams and a digitalization that is oriented towards people.

With the Power Platform , we are bridging the gap between IT and specialist departments. Our Modern Work team develops solutions that simplify, accelerate and measurably improve processes – often without any classic programming. For example, we manage to ensure that approval processes no longer take place via endless e-mail loops or even paper-based, but instead go through approvals directly and transparently for everyone in a Microsoft Power App.

Our experience shows that if you want to digitize processes, you not only need the right ideas – but also the right tools. The Microsoft Power Platform offers just that: a flexible toolset that can be used to implement individual requirements efficiently and seamlessly.

• Power Apps enable customized applications with intuitive user interfaces – mobile, individual and perfectly tailored to the respective use case
• Power Automate handles repetitive tasks and orchestrates complex workflows, from simple notifications to multi-step approval
• Power BI delivers the insights that matter—visual, data-driven, and actionable.
• Copilot Studio (formerly Power Virtual Agents) creates intelligent chatbots that support employees or customers around the clock – without any programming effort
• Power Pages creates secure web portals for external audiences – such as customers, partners, or suppliers

The key to success lies not only in the technology, but in the approach: Together with the specialist departments, we identify the right use cases, evaluate them systematically and implement them consistently. How to turn a digital tool into a real business Enabler with added value.